Faith Direct, the company that handles our parish's online giving, is becoming ParishSOFT during October 2025. This is a planned upgrade to the existing system, and will mean little change to your stored donor information or donation selections.
One change that may impact you directly is that if you've selected 'weekly' contributions, the amount you designated will be deducted every week and not twice per month like under the prior system. You can continue to log in using your saved credentials and may wish to do so to select the exact days of the month that you want your contributions to be processed. Also, the entity on your credit/account debit notification will now indicate "Payment Brand Ministries."
Notifications were emailed to all users, but should you like more information, please check out the information from ParishSOFT shown below. Also feel free to call (412-761-1508) or email the Parish Office should you encounter any problems.
This month, Faith Direct will upgrade to ParishSOFT Giving. Your account and payment information will transfer securely— no need to create a new account or re-enter your details. After the upgrade, you’ll log in to ParishSOFT Giving to manage your giving or make updates.
What you can expect with ParishSOFT:
- Flexible Giving Schedules
If you give weekly, your donation will now be withdrawn weekly, not bundled into one monthly charge. Prefer monthly? You can update your schedule anytime.
- More Control Over Gift Timing
You’re no longer locked into the 4th or 15th of the month. You choose the day and frequency that works best for you.
- More Ways to Give
Enjoy expanded digital wallet options, including PayPal, Venmo, Apple Pay, and Google Pay.
Change brings new opportunities—and this upgrade is designed to give you greater flexibility, control, and convenience while continuing to support your parish. For questions or help, Donor Support is always here for you. Thank you for choosing Faith Direct, soon to be ParishSOFT for your contributions.
- The Faith Direct Team
The Transaction Date is the date ParishSOFT will process the contribution. Contributions are listed once for each Sunday of the month. Transaction Date Total amount indicates the total amount of your payment on the transaction date listed. Account changes after 9:00 AM ET on the transaction date listed above will be reflected in the NEXT debit period.
To change your gifts or payment method, please click here to sign in* to your account. If you are unable to access your account or are unsure of your sign-in information, please contact customer support at This email address is being protected from spambots. You need JavaScript enabled to view it. to create or confirm the necessary information.
If you need direct assistance from our Customer Support Team, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We are also available by phone from Monday-Friday, 8:30 a.m. - 5:30 p.m. ET at 866-507-8757.
*(https://membership.faithdirect.net/session/index/0)
